The Opportunity: Regional Manager, Ontario (21-28 hours per/week)

Are you a gifted community-builder, inspired to make a difference for women and teens facing cancer?   Do you enjoy connecting and inspiring others to get involved, energized by promoting community health programing and cultivating volunteers to join our mission?  Do you like listening and finding opportunities to build mutually-beneficial relationships?  Do you value being part of a collaborative team with a supportive and goal-orientated attitude?  Then this role may be for you.

Who are we at the core:

Look Good Feel Better is an international program operating in 26 countries, all with the mission of ensuring- that all women facing all cancers are empowered through knowledge, support and confidence. We do this by helping women and teens manage the appearance-related effects of cancer and its treatment so they can feel more like themselves again. Our Canadian programming, in over 100 hospitals and cancer centres and virtually, provides tools and techniques on skin care, loss of brows and lashes, navigating hair alternatives, cosmetic hygiene and overall wellness.  More than just make-up, LGFB provides a safe place for connectivity and community for those facing similar challenges. With the help of over 1200 volunteers and its partners delivering compassionate care and expertise, we are advocates for self-care, optimizing mental health and well-being, and empowering the community.

Our culture and some of our organizational values:

·        We are driven by a culture of inclusivity, accountability, transparency, authenticity, and purpose

·        We are proud to be a diverse team with continued commitment to fostering our DEI capacity reflected by our team, our board members, our partners, and the stakeholders we serve and strive to serve

·        We value work-life balance through a flexible hybrid remote work model along with an emphasis on personal health and wellness through time off and ability to disconnect policies

·        Along with competitive salaries within the non-profit sector, we provide competitive health benefits coverage and an RRSP matching program

·        We offer a generous paid time off package including vacation days, wellness days and paid companywide closure over the winter holiday break

·        We encourage team connectivity, collaboration, celebration and cultivating mentorship and growth

Overview of Role:

Reporting to the Vice President, Programs and Marketing, the Regional Manager is responsible for the management and growth of LGFB’s presence in the Ontario region.   The Regional Manager is responsible for the day-to-day oversight of our workshops in Ontario while building awareness among key stakeholder groups and developing networks with the health and cancer communities in the region.

The Regional Manager works in close partnership with other teams within LGFB including the Program, Marketing, Development and Operations teams.

Primary Responsibilities:

Program Implementation

·        Deliver the LGFB program by ensuring services and programs are meeting standards through appropriate volunteer and site support

·        Manage the re-opening of in-person workshops as current restrictions are lifted, traveling to sites as required

·        Expand and grow the program by ensuring all relevant stakeholders are aware of the support offered to women with cancer and have resources to promote programs

·        Be aware of and optimize existing community resources and agencies, developing partnerships to reach women living with cancer in the region

·        Direct and implement regional efforts to align with the marketing and communications strategy to increase brand and program awareness in the region

·        Develop sustainable relationships with the regional oncology sector to increase awareness and increase medical community engagement

·        Lead and/or participate in projects as part of a task force as required

·        Collaborate with internal teams on refining current and developing new programs and methods

·        Act as back up to other regions as required

Volunteer Engagement & Management

·        Recruit, train, recognize and coordinate regional volunteers as part of LGFB’s national volunteer framework

·        Ensure regional volunteers are delivering program according to LGFB standards and following LGFB training, protocols and expectations


·        Manage annual regional plans and budgets to support the delivery of the organizational strategic plan

·        Ensure all operational and financial policies and procedures are adhered to, ensuring the mitigation of any potential operational risks to LGFB

·        Maintain regional data and reports on all regional activity and communicate as required

·        Actively participate and or/ contribute in meetings and other internal collaborations within LGFB including governance and strategic planning

Qualification & Competencies

·        University Degree or College equivalent in health promotion, communications, or social sciences

·        7+ years’ successful experience in a health-promotion, community-building and/or fundraising role

·        Proven track-record of building and sustaining strong stakeholder relationships based upon listening, understanding and finding approaches which are mutually beneficial

·        Excellent interpersonal and highly developed communication skills (verbal and written)

·        Superior organizational, administrative and time management skills

·        Ability to manage competing priorities

·        Passionate about sharing and advocating for supportive health care, empowering women and families, community programming and capacity building

·        Active participant to ensuring a positive organizational culture and mission as both a team player and individual contributor

·        Comfortable using databases to track contacts and activities (ie: SalesForce, Raisers’ Edge)

·        Bilingual in French considered an asset

Considerations to note:
·        Valid Class G driver’s license and access to a vehicle with an ability to travel within the region is required

·        Ability to work occasional nights/ weekends and manage light physical labour as required for activities or events

·        LGFB staff are currently working in home-based offices but may be required to come to our offices for team meetings a few times per month

·        This role is currently assessed at 21-28 hours per week.   We are able to offer flexibility in specific schedule within a Monday – Friday work week

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Look Good Feel Better offers a comprehensive benefits program including a matching pension plan and a generous vacation policy. The salary range for this position is $45,000-$55,000/Annually

How to Apply

Application Process Interested and qualified applicants may apply by submitting your resume and an accompanying cover letter to hr@lgfb.ca.  Please ensure your application email has the subject heading of Manager, Ontario Region and includes your first and last name. We welcome and thank all applicants for their interest. We will only contact those applicants selected for further consideration. No calls, walk ins or agency inquiries please. Please note that submissions will be reviewed on an on-going basis, and therefore early submission is encouraged.  Deadline to apply is December 16, 2022.

About Look Good Feel Better

About Look Good Feel Better

Look Good Feel Better helps women and teens manage the appearance-related effects of cancer and its treatment so they can feel like themselves again. The two-hour complimentary workshop, in over 100 hospitals and cancer centres across Canada and online, provides tools and techniques on skin care, loss of brows and lashes, wigs and scarves, and make-up hygiene.  More than just make-up, it provides a place of connectivity and community for women facing similar challenges. This vital programming in supportive care encourages positive mental health and well-being.

Look Good Feel Better began close to 30 years ago in Canada through the generous support of the health and beauty industry.  We have served 200,000 women and teens, through an incredible network of 1200 volunteers delivering compassionate care and expertise in their local community together with health care institutions who value patient- centered care. Look Good Feel Better is an international program operating in 26 countries, all with the mission of ensuring- that all women facing all cancers are empowered through knowledge, support and confidence.

For more information about Look Good Feel Better visit www.lgfb.ca