Overview

Full-Time, Fixed-Term 2 Year Employee Contract

The Alliance for Healthier Communities is the voice of a vibrant network of community-governed primary health care organizations. Alliance members serve diverse communities across the province of Ontario, and they are rooted in the communities they serve. They share a commitment to advancing health equity through the delivery of comprehensive primary health care.

Our Vision: Equitable health and wellbeing for everyone living in Ontario.
Our Mission: Advance comprehensive primary health care and advocate for changes in Ontario’s health and social systems to address inequities.

POSITION

The Quality Improvement and Performance Lead (QIPL) collaborates with Community Health Centre (CHC) teams in a Learning Health System (LHS) environment to develop, coordinate and implement quality improvement, performance and change management activities and provide decision support. The QIPL will work in a collaborative reporting relationship guided by a Memorandum of Understanding between Host Sites, the EPIC (Equity-Performance-Improvement-Change) Committee, and the Alliance for Healthier Communities (Alliance).

RESPONSIBILITIES

• Supports the CHC network to ensure patient experience leading to meaningful improvement in outcomes and reduce health disparities.
• Leverages data, analytics, Quality Improvement (QI) methodology and best practice evidence to enable CHCs to improve client care and service delivery.
• Collaborates with CHC Networks, teams and providers (through Learning Collaboratives and/or Communities of Practice) to provide support in all five phases of the LHS learning cycle.
• Guided by the EPIC workplan, supports and enhances performance and information management initiatives, including Practice Profiles, panel size and SAMI/complexity.
• Contributes to Alliance member committees (e.g. EPIC, Regional User Groups).
• Performs knowledge translation functions for provincial initiatives such as OHRS, MSAA and QIPs.
• Develops working relationships with colleagues at CHCs to understand the complexity of CHC service delivery.

QUALIFICATIONS

Requirements

• Masters level (preferred) or University degree and experience in a related discipline (e.g. health administration, health informatics, health sciences, statistics, epidemiology, quality improvement).
• At least 5 years of experience in a healthcare environment in a decision support, quality improvement and/or change management capacity.
• Experience collaborating with multiple stakeholders and committees and translating knowledge for various audiences.
• Experience with Quality Improvement models/approaches, e.g. LEAN/Six Sigma, Model for Improvement.
• Working knowledge of coaching, change management principles and practices.
• Strong project management skills, including prioritizing and managing multiple projects with complex demands and short timelines.
• Proficient computer skills for report and presentation preparation, data analytics (e.g. advanced Excel, SPSS, Tableau), BI/COGNOS preferred.
• Proficient with Windows and Microsoft Office software applications including Outlook, Word, Excel, PowerPoint.
• Commitment to the principles of Health Equity, as outlined in the Alliance’s Health Equity Charter
• Ability to conduct work in keeping with the Alliance’s commitment to anti-oppression, anti-racism (including anti-Black and anti-Indigenous racism), French language services, and to being 2SLGBTQ+ positive.
• Must possess a valid Ontario “G” driver’s license to travel within Ontario.
• Bilingualism in both English and French in asset.

WORK LOCATION

This position will be required to be on-site when needed at the Alliance office in Toronto, Ontario, Canada with flexibility of working from home.

 

Compensation

Annual Salary:  $69,369 to $85,849 The Alliance offers an exceptional benefits package, including pension with HOOPP, extended health and dental benefits, and a generous vacation package. Salary is set within Alliance’s established salary grid and policy guidelines.

How to Apply

APPLICATION DEADLINE  May 2, 2024 at 10:00am ET SUBMISSION INSTRUCTIONS 1.   E-mail your cover letter and resume as one (1) document in confidence to resumes@allianceON.org 2.   Put “QIPL 860-042024” in the subject line of your email. The Alliance for Healthier Communities is an equity employer and encourages applications from Indigenous peoples and individuals from racialized groups, francophone communities and people of all sexual orientations and genders and persons with disabilities. Upon request, reasonable accommodation is available for applicants with disabilities throughout the recruitment process. We thank all applicants in advance however, only those under consideration will be contacted.